FAQ

  1. Reservations & Deposit – Paying for your party in full when you make your reservation is preferred. Minimum $100.00 non-refundable deposit is required to make a reservation.
    Some people wait until the last week or two, but 4 weeks in advance notice is recommended. Reservations can be made online at www.rollercave.com, by telephone, or at the Roller Cave office. If you pay by telephone you will be required to show a valid state photo ID and matching credit card upon arrival. If you cannot provide this, the deposit will be refunded and another form of payment will be required for the party to begin.
  2. PAYMENT IN FULL is required no later than the Wednesday before your party by 6:00pm. If full payment is not made by this time there will be a $50 late payment fee added to the price of your party.
  3. No outside food, drinks, or ice cream. Cakes permitted only with PAID Roller Cave birthday party packages!
  4. Admissions- Party guest admission is good only for the scheduled time of your party. No refunds for unworn or “unused” wristbands. You will receive 1 free adult spectator admission for each paid party guest. Parent admission is $8.00 for any additional adult spectators or $12 for any skating adults. As a courtesy to your party, skate rental will be FREE for all adults with a paid party admission. Parent seating is not reserved.
  5. Arrival – Please arrive 15 minutes before the scheduled start time of your party. Your table will not be ready any earlier. Don’t Be Late – If you or your guests are late, your party time & reserved seating TIME DOES NOT CHANGE.
  6. Maximum number of party guest rules are enforced. You can add guests to your celebration by paying the extra party guest fee. The numbers below do not include the parent admissions included with your package. *Any 7 person package may not exceed 12 guests. ****Any 15 person package may not exceed 24 guests.
  7. Reserved Table Time –Your party has a start time and end time. At the end of your party time you and your guests must exit the building. Your party hosts will be happy to assist you in transporting your party items to your vehicle if needed. This includes all presents, balloons, cakes, extra pizza, etc. out of the building. Want to stay longer? You can add additional time to your party for $100 per hour if available.
  8. Tax & Tip – 15% Tip is normal but will not automatically be included. 9% food and beverage tax required
  9. Party Placement – Placement is at the sole discretion of Roller Cave. Party placement in any VIP areas are only available with VIP Parties